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Navigating the value of ethical personalization

Valoir conducted in-depth interviews with chief privacy and legal officers, marketing managers, and data stewards and found that engaging customers with targeted marketing while ensuring the ethical and legal use of data is an increasing challenge. Read the report.

Rebecca WettemannAugust 27, 2022privacy, ethics, data management, compliance, GRC, ESG, CRM, CDP
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Genesys Cloud AI Experience

Rebecca WettemannSeptember 29, 2022Genesys, contact center, AI, artificial intelligence, CX, empathy, ROI
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The value of Salesforce AppExchange for partners

Rebecca WettemannAugust 15, 2022Salesforce, AppExchange, Microsoft, AWS, ServiceNow, partners, CRM
 
 
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